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Nicole Forst

Address: Pottstown, PA 19464

E-mail: nlforst@gmail.com

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Professional info​
 

Skills

Cataloging librarian, with focus on copy cataloging, inter-library loan, circulation desk, and passport acceptance. Also have previous instructional design experience. 

Work experience​
 

Technical Services/Passport Acceptance Agent, Pottstown Regional Public Library

2017-

Polaris ILS, AccessPA, MARC Report, Bookwhere, Captivate (5.5), CamtasiaStudio, SnagIt, 

Audacity, Microsoft: Word, Excel, PowerPoint, Social Media, Basic knowledge of HTML,  Limited knowledge of Photoshop CS2, TestTrack LMS, 

Basic Audio Transcription, Basic Data Entry, ABC Financials software.

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  • Passport Acceptance Agent- process passports for the US Dept. of State​

  • Cataloging and Intake/Pre-Processing

  • Circulation- Assist patrons as needed

  • Process inter-library loan requests through AccessPa. 

2010 - present

Front Desk Associate, Planet Fitness

2013-

  • Check members in, log information for members

  • Run the cash register

  • Process membership agreements and cancellations

  • Give tours of the facility to prospective members

  • Make sure the gym is clean to Planet Fitness standards

  • Handle phone calls in a professional manner

  • Smart Tan certified (July 2014) to work tanning booths

  • CPR & AED Certified

  • Proficient in ABC Financials software

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Instructional Designer, Infologix/Stanley Healthcare

​2006 - 2012

2010 - present

  • Use Captivate to create interactive tutorials.

  • Use Camtasia to facilitate knowledge transfers from SME's to Instructional Designer.

  • Use Microsoft Word to create scripts for the interactive tutorials and Quick Reference guides.​​

  • Use Microsoft Exel to keep a basic timeline of WBT from start to finish.

  • Use Audacity to make some basic audio edits.

  • Use the ADDIE model to guide the creation of the WBT's.


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Education​
 

Drexel University, Philadelphia, Pa​

​Master of Science in Library and Information Science

  • Experience with ipl2, research using ProQuest, Web of Science, and other databases, literature reviews, simple grant writing.

  • Taking classes to gain expereince in all fields of library science.

  • Cataloging courses and programming courses.

Bloomsburg University, Bloomsburg, Pa​

​Master of Science in Instructional Technology

  • RFP class leading up to Corporate Advisory Council event. Presented the RFP to professors and employers.

  • Participated in Maroon and Gold Band & Concert Choir

  • Wrote for the school newspaper, The Voice (opinion and occasional features)

  • Classes included: Web Design, Flash 101, Intro to Instructional Design, Advanced Instructional Design, and RFP.

Bloomsburg University, Bloomsburg, Pa

​Bachelor of Arts: Music- Audio Recording

Bachelor of Arts: Mass Communications- Telecommunications

  • Participated in various musical ensembles on campus and was section leader, librarian, or vice-president during most semesters. Opinion writer for the school newspaper, The Voice   

  • Recorded musical ensemble concerts as part of the music degree requirement. Used ProTools and SoundForge to mix recordings to CD.

  • Completed internships at music studios and a TV station in Philadelphia to satisfy the requirements for both BA degrees.

  • Worked on two summer movie projects for the Mass Communications degree. Shot on 16mm film, and I got to record the audio on tape, and edited the film by splicing pieces together.

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